Delivery Information

 

Last posting dates for Christmas delivery are:

Tracked Standard - Friday 18th December

Tracked Next Day - Monday 21st December

Dispatch times

We are now in our busiest 6 weeks of the year, so please allow up to 5 working days for dispatch of your order, although as always we will do out best to get it dispatched sooner. 

(Excludes pre-orders and surprise boxes)

We send all orders using a tracked service. You will receive a dispatch email with your tracking number once your order is on the way.

We use a combination of Royal Mail and Yodel and which we use will depend on the size and weight of your parcel, and the service you choose.

You will receive a dispatch email with your tracking number and courier details once your order is on the way.


Delivery options - prices are per parcel

 

Tracked Next Day £5.75

Delivery on the next working day after your parcel is dispatched*

Please note the term 'next day' applies from the date of dispatch, not the date of order.

You will receive a tracking number in your dispatch email.


 

Tracked Standard  £3.75 

Delivery takes approx 3-5 working days from dispatch.  

You will receive a tracking number in your dispatch email.

 

 

  Please note:

*99.5% of parcels dispatched on our Next Day service arrive on the next working day.  However, the situation with Covid does mean that some areas and services are affected - this is outside our control.

Please note that once parcels have left us, delivery times are not guaranteed.

Please ensure your delivery address including postcode are correct on your order to avoid any unnecessary delays. 

We cannot be held responsible for lost parcels if sent to the wrong address due to incorrect details being given, and you will be liable for any additional costs we incur as a result of an incorrect address.

 Please note that orders under £10 may be sent by a standard Royal Mail service at our discretion